Our water heater sprung a leak, David showed up really quick and got the water shut off to prevent any more form covering the floor. After that, he explained the options and pricing and got us hooked up with another company for flood remediation. He did a temp fix so we at least have water and will be installing a new water heater on Monday since it is Saturday night. He was professional, polite, and answered all our questions. My husband just panic googled and we were so blessed to land such a reputable and experienced company. We will keep this number handy for any future events.